What is a Virtual Assistant?

The definition of a Virtual Assistant is a person who is self-employed and provides professional, administrative, technical, or creative services to clients remotely from a home office. 

Background & Experience

If you are looking for an experienced Virtual Assistant in Wales who is reliable, affordable and will get the job done, you have just found her! 😇

I launched my own business in January 2018 after 30 years of public and private sector experience at management level across 8 industries.  This includes MOD, NHS, legal, oil and gas, training & development, wholesale food distribution, the car industry and finally golf club management.

I am qualified, experienced, reliable, straight-talking with a great sense of humour and ability to integrate into teams and learn systems very quickly.  Due to my extensive experience and knowledge, I am able to provide a bespoke service according to the needs of my clients.  

I am a business advisor and trainer on behalf of my biggest client through a Farming Connect skills programme providing 100+ hours of online social media marketing support for startups in 2019/20.

References are available on my Google page – click here


CMI Level 5 Award in Management & Leadership (QCF)

Level 3 ILM Introductory Certificate in First Line Management

AMSPAR* – Advanced Diploma for Medical Secretaries – Distinction

*The Association of Medical Secretaries, Practice Manager, Administrators & Receptionists
Module 1 – Administration & legal aspects relating to the NHS & Social Services
Module 2 – Business documentation for medical secretarial practice
Module 3 – Medical Office practice
Module 4 – Medical aspects of secretarial work
Module 5 – Medical secretarial work experience

AQA General Certificate of Education – A Level – Psychology

OCR* Level 2 Diploma in Text Processing

Word Processing (Intermediate) – Distinction
Medical Word Processing (Intermediate) – Distinction
Medical Audio-Transcription (Intermediate) – Pass
Text Production (Intermediate) – Distinction
Legal Text Processing (Intermediate) – Distinction

OCR* Level 3 Certificate in Text Processing

Audio Transcription (Advanced) – Pass
Text Production (Advanced) – Pass
Word Processing (Advanced) – Distinction

OCR* RSA Integrated Business Technology Stage III

Electronic Communications
File Management
Source Data Processing
Automated Presentation Production
Publication Production

9 O/CSE’s

*OCR – Oxford Cambridge and RSA Examinations


“A virtual service with real results”

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